Tim Loo

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Tim Loo
Strategy Director, Foolproof

Tim is the Strategy Director and Partner at Foolproof, one of Europe's largest independent experience design studios. Foolproof have designed transformative digital customer experiences for some of the world’s biggest and most ambitious brands in consumer electronics & entertainment, travel, financial services, pharma and energy in both B2C and B2B. 

As an experience design strategist, he has worked banks and FS companies such as Lloyds Bank, HSBC, TSB Bank & Santander to help create their digital customer experience vision & roadmap and deliver of the new capabilities and cultures required to create sustainable customer centred change. 

Speaking History

Speaker at Money20/20 Europe 2016

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